Our Team

Joel Markham

Founder and CEO
Joel spent ten years working in senior roles at Lloyds Bank, Babcock International Group and Companies House. He observed that everyone had the same view that projects were always late and painful, and he was determined to change this perception. Since starting a Project Portfolio Management business in 2012 and refining it to become iCoTech Services in 2018, Joel now leads a innovative, agile team committed to delivering at pace and within a competitive budget.

Craig Norman

Delivery Manager
Craig is a ‘Prince 2 Practitioner’ with experience in business transformation through delivering Programmes across both Public and Private sectors. His focus is the delivery of iCoTech’s bespoke Microsoft 365 solutions. Craig has also spent over 25 years aimlessly chasing after a white ball on the golf course.

Mark Goldstrong

Customer Success Manager
Mark has been working with large IT Outsource and service organisations since the early 1980’s. He is a certified ITIL Service Manager and has been Service Director for both public and private sector organisations, and now manages customer success at iCoTech. Mark also likes to spend time with his dogs and enjoys nature.

Richard Giblin

Head of Sales
Richard has over 25 years’ experience in Senior Leadership roles in various sectors, spanning both Public Sector and Commercial. Richard thrives developing successful teams to grow market share, win customers whilst delivering exceptional customer value through technology. Living in Cornwall, Richard splits his time between Wales and the South West.

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The iCoTech Journey

November 2018
Joel Markham founded iCoTech Group Ltd
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January 2019
iCoTech’s works with its first customer, Bettys & Taylors 
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June 2019
iCoTech works with Department for Business, Energy and Industrial Strategy
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August 2019
iCoTech works with Intellectual Property Office
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January 2020
iCoTech hosts its first ever webinar
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September 2020
 iCoTech becomes a Microsoft Certified Silver Partner​
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September 2020
iCoTech launches iCoPlan
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February 2021
iCoTech launches Power Platform as a Service
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February 2021
iCoTech becomes a Microsoft Certified Gold Partner
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Microsoft Gold Partner

iCoTech was accredited Gold Partner status in Project and Portfolio Management in February 2021. Gold Partner Status is Microsoft’s highest accreditation, exemplifying our commitment to providing the best service to our clients. To read more about this, visit our blog post about the achievement here.

G-Cloud 12 Supplier

To be a member of the G-Cloud 12 Framework, suppliers must provide G-Cloud services for cloud software. This means that we are able to help Buyers set up and maintain their cloud software or hosting. To read more about this, visit our services on the Government G-Cloud Supplier website here.

Cyber Essentials Accredited

Cyber Essentials is a widely recognised, government-accredited scheme which protects organisations from the most common cyber security attacks. Cyber Essentials accreditation shows that we take data protection and cyber security seriously, maintaining our trustworthy and reputable values.

Community Projects

Here at iCoTech, we are passionate about driving forward digital education within the local community. With technology rapidly advancing, it is more important than ever that everyone has equal opportunity to enhance their digital knowledge. Please get in touch if you are a school or college in who needs support with digital learning and IT equipment, we would be more than happy to help.

iCoTech recently donated IT equipment to Bedwas High School, to support digitally vulnerable families during remote learning.
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