Who We Are

Who We Are

Experts in Portfolio Management

As experts in project portfolio management and with years of experience in Microsoft technology, iCoTech Services is a revolutionary solutions provider enabling growth and innovation for a range of clients. Delivering cost-effective services and value to customers across the UK, we’re the outsourced project management solution provider of choice for public and private sector organisations.
Rebranding as iCoTech Group Ltd in 2019, our founding team has decades of experience in consultancy and project delivery. We pride ourselves on our robust delivery methodology and defined reporting standards, allowing you to focus on your role while we take care of implementing the new technology.

Joel Markham

Founder & CEO

Joel’s entrepreneurial flair was evident from his teens, when he set up an eBay car parts store registered to his family address. Unsurprisingly, his dad had a few things to say when the enterprise came to light – but the experience (and a good anecdote!) helped Joel sail through an interview for a project support officer role at Dŵr Cymru/Welsh Water. It was at Welsh Water, aged just 18, that Joel realised a spreadsheet to log customer issues could be more efficient, so he designed a mini database to record requests and transactions, which was adopted by a number of departments.

Ten years working in senior roles at Lloyds Bank, Babcock International Group and Companies House followed, where Joel was responsible for a range of IT and business change portfolio’s. He observed that everyone had the same view; that projects were always late – and painful! Determined to change this perception, he led a successful project delivery team, using data and historic information to improve results. These methods underpin the way iCoTech works today.

First launching a portfolio project management business in 2012 and refining it to become iCoTech Group Ltd in 2018, Joel now heads up a value-led, agile team committed to delivering at pace and within a competitive budget.

Arran Jones

Delivery Manager

Arran joined the team in October 2019 after spending four years at a unified communications technology provider. Using his experience of delivering high quality services to large scale customers, Arran enjoys the challenge of delivering complex projects in complex environments.

Arran enjoys interacting with customers, ensuring the smooth delivery of services delivered by iCoTech. At home he enjoys trying local ales and walking his husky dog around picturesque locations across Wales.

Working with customers, suppliers and internal delivery teams, Arran is key to our successful delivery of iCoTech’s technology solutions.

Darren Floyd

SharePoint Solution Lead

Darren is a SharePoint professional who has worked on most iterations of SharePoint from Services up to Online and Office 365. Darren has worked for a variety of clients from FTSE 100 company e.g Capita to the children charity CLIC Sargent. He specialises in mostly Out-of-the Box solutions but have had to dabble in some code over the years.

The last five years has seen Darren work largely as a SharePoint Administrator which covers a number of duties including permissions, external access and the creation of sites and collections. The advent of Office 365 has seen him work with the Power Suite to expand SharePoint’s functionality which has included building approval and triggered Flows.

Darren is currently enjoying the challenge of migrating an on premises SharePoint site to Online, providing low-code solutions which would have required Developer time in the past.

Geraint Lewis

Partner Manager

Geraint has spent 20 years as a Business Development Manager within the information technology and services industry. He has worked with the public and private sector to help deliver on their requirements which has habitually been complex and with rigorous time constraints. As a keen student of data from a young age – from tracking cricket batting and bowling data at the age of 7 in his journal, to now not only applying data trends to the day to day business data but also to his data driven triathlon training. Geraint is eager to demonstrate how applying iCoTech methodology, expertise and solutions can help new and existing clients with their requirements.

Anthony Allen​

Senior Consultant
Anthony has spent 14 years delivering Microsoft Project Solutions across many organisations, with extensive experience harnessing the power of Microsoft Applications to extract maximum value from the tool. iCoTech utilise Anthony’s skill set and experience to deliver new, market leading products and services.

Andrew Smith

Senior Consultant

Andrew has spent 16 years as an IT Specialists, with the last 7 years focused on the delivery of Office 365 services. Supporting organisations with the corporate strategy to deploy O365 across the enterprise. iCoTech utilise Andrew’s skill set and experience to deliver complex O365 services across large enterprises.