Founder & CEO
Joel’s entrepreneurial flair was evident from his teens, when he set up an eBay car parts store registered to his family address. Unsurprisingly, his dad had a few things to say when the enterprise came to light – but the experience (and a good anecdote!) helped Joel sail through an interview for a project support officer role at Dŵr Cymru/Welsh Water. It was at Welsh Water, aged just 18, that Joel realised a spreadsheet to log customer issues could be more efficient, so he designed a mini database to record requests and transactions, which was adopted by a number of departments.
Ten years working in senior roles at Lloyds Bank, Babcock International Group and Companies House followed, where Joel was responsible for a range of IT and business change portfolio’s. He observed that everyone had the same view; that projects were always late – and painful! Determined to change this perception, he led a successful project delivery team, using data and historic information to improve results. These methods underpin the way iCoTech works today.
First launching a portfolio project management business in 2012 and refining it to become iCoTech Group Ltd in 2018, Joel now heads up a value-led, agile team committed to delivering at pace and within a competitive budget.